This website uses cookies. By continuing to browse this website without changing your web-browser cookie settings, you are agreeing to our use of cookies.

Find out more by reading our cookie guideline.

Service and Support

Troubleshooter - Vacuum cleaner

5Possible solutionStep 5 Common of 5
In case the cleaner doesn't respond to the (Remote Control) in the handle, the battery of this control might be empty. Check whether a LED is flashing when a button is pressed.
If LED ain't blinking, replace battery as descibed in user manual . Apply lithium type CR2032 which can be purchased locally.
In case LED is blinking, the contact with the cleaner might got lost. This can be solved by a Reset:
- Keep On/Off button of cleaner pressed while you plug in the mains connector until the "Auto" indication starts flashing ;
- Take mains plugfrom wall socket, wait 10 sec. and plug it back in;
- Now the control should be working again.

Did this solution help you solve your problem?

if yes...

We are happy that your problem now is solved. Thanks for using the Trouble Shooter!

Alternatively... start again with the trouble shooter!
Start again
 
Close