Simply move the slide control with your fingertips to easily get the ideal speed level and suction power for whatever’s cooking!
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The most useful customer reviews focus on quality, design and value of the appliance. For feedback related to service, shipment, or installation, please contact Customer Services. These reviews are moderated before they are posted to this site. For more information on this, please see our Review Guidelines
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efficient product
this hood does a very good job andisfar better than our old one
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Efficient
A good product overall but let down by dreadful instruction leaflets. Installation was far easier than attempting to decode the installation instructions which are just pictograms! There were a couple of accessories missing that were shown in the instructions. Also, the mains lead is barely 1m, not the 1.8m specified. I needed 1.8m so that was one reason I chose this product, so the lead will need to be replaced. Given the amount of air it shifts it's reasonably quiet except on maximum and the LED lighting is bright enough. For recirculation you will need to buy a carbon filter which is not included as standard, neither is an exhaust hose etc. for extraction.
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We thank thank you for taking your time to provide us with your review on the cooker hood.
Having noted your feedback , this has now been passed to the team to review the product specifications and the instructions instruction.
As the cooker hood is designed with two different modes, circulation or extraction, the carbon filter or the hose are not supplied as these may be dependable on the consumer's choice.
If you wish to review and discuss this further with the team, we would recommend to contact on https://www.zanussi.co.uk/support/contact-us/
Kindest Regards
The Zanussi Team
Overall Impression
The standard of workmanship lets down the product, components fall short of expectation in quality and purpose. It's just not well thought out in design, hence the overall feel is cheap and nasty. Parts were missing which were shown in the instalation manual but where missing in the box and it's taken ages to get hold of Zanussi to ask for replacements. Overall I would have been financially better off spending a bit more on a more expensive product and saved on the phone calls to Zanussi and time.
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Thank you taking your time to provide a review on the cooker hood.
We are saddened to hear that the design and feel to the appliance has not satisfy your expectations and we appreciate your feedback on this matter.
In regards to the missing parts, please feel free reach out to our consumer care team on https://www.zanussi.co.uk/support/contact-us/ and an agent will be able to review the part and send them via post. We would love to make things right for you if you give us another chance.
Kindest Regards
The Zanussi Team
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