This is overall a good product. We opted for the 5 burner black glass hob having previously had quality products from Zanussi. It looks great and although a bit more effort to keep on top of the high shine finish this is only to be expected.
The pot stands however are uneven resulting in my pots wobbling when stirring in them on some of the stands. We reported this and a further set were supplied but no better so reported again. The response was “Two sets of pan supports would indicate that there is no defect on these components and this relates instead to an expectation issue”. My expectation is to feel confident using pots on this hob with hot food in them.
A disappointed and unexpected response from Zanussi. I can safely say this was not a problem on my previous hob.
Let down by pan supports
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Hello JanM.
I would like to thank you for taking the time to provide us with a review regarding your Zanussi Hob.
I am delighted to read that you are happy with the appliance as a whole however I am disappointed to hear that you feel as though the pan stands are not to a high quality.
We shall certainly be passing your feedback on to our product line department for them to look into this matter when manufacturing these products in the future.
