New Kitchen
Purchased Zanussi appliances for refurbished kitchen, based on capability and cost.
Get cooking up to 20% faster with the our SpeedBurners. Unlike conventional gas hobs, the SpeedBurners' flames send heat directly to the base of pots and pans, for quick heating and energy saving, too. Perfect for boiling, simmering, searing and frying.
When you need an extra burst of heat, the Powerful Wok burner is on hand. Whether you’re searing steaks or prawns, the higher temperature will help achieve tender, tasty results.
Strong Cast Iron Grids will give your hob a professional finish. The sturdy support will keep pots and pans flat, and their durable build will last for years.
The hob’s responsive gas taps feature Perfect Flame Regulation. Giving you complete control over the temperature you want to cook your favourite dishes with.
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The most useful customer reviews focus on quality, design and value of the appliance. For feedback related to service, shipment, or installation, please contact Customer Services. These reviews are moderated before they are posted to this site. For more information on this, please see our Review Guidelines
New Kitchen
Purchased Zanussi appliances for refurbished kitchen, based on capability and cost.
Let down by pan supports
This is overall a good product. We opted for the 5 burner black glass hob having previously had quality products from Zanussi. It looks great and although a bit more effort to keep on top of the high shine finish this is only to be expected.
The pot stands however are uneven resulting in my pots wobbling when stirring in them on some of the stands. We reported this and a further set were supplied but no better so reported again. The response was “Two sets of pan supports would indicate that there is no defect on these components and this relates instead to an expectation issue”. My expectation is to feel confident using pots on this hob with hot food in them.
A disappointed and unexpected response from Zanussi. I can safely say this was not a problem on my previous hob.
The appliance is hard to clean it does not retain its first impression
Zanussi recommend to clean the burners withto hot soapy water this does not remove the stains. I purchased a special cleaner for the appliance as recommended by zanussi this does not remove the stains.
My appliance already looked old after a few weeks us.
I have tried to contact customer services its very difficult to get to speak to someone.
The function is good.
Very disappointed.
A: Hello KarolynH.
Thank you for taking the time to provide us with a review regarding your Zanussi Gas Hob.
I am saddened to read that you feel as though your appliance does not retain its first impression and also for the fact the cleaners used and purchased have not removed the stains.
We would strongly recommend emailing our consumer care department with images of the stains on your appliance so we can seek technical advise as to what could be used to remove these stains and restore the faith in your appliance.
Please could you send these images to consumer.services.uk@aeg.com.
Very smart looking hob
I was very impressed with this hob. I went from gas to induction and I thought I might miss gas (mainly for the speed in which it heats a pan up!) but I was pleasantly surprised that it is very fast and I’m able to be more efficient with my cooking.
I’m still getting used to the numbers and the best temperatures for each dish but that will come with practice! I love the lock function so my child (or cat!!) can’t turn the hob on accidentally. Even if they did it wouldn’t harm them as it’s an induction hob and won’t heat without a pan (genius!) But my favourite feature is the timer! Such a handy little add on to have.
Plus it’s very smart looking & SO easy to clean. It’s already saved me about half an hour a day!
Overall we are very pleased with our hob and highly recommend it.
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A: Hello JanM.
I would like to thank you for taking the time to provide us with a review regarding your Zanussi Hob.
I am delighted to read that you are happy with the appliance as a whole however I am disappointed to hear that you feel as though the pan stands are not to a high quality.
We shall certainly be passing your feedback on to our product line department for them to look into this matter when manufacturing these products in the future.