So this oven looks the part and I like the ease in which the glass can be removed for cleaning. It heats up and cooks. Sadly the positive comments have to stop there - the controls are far too small to see and even with great eyesight the symbols are ambiguous. (Design suggestion - Use the central display to show, in plain English, what has been selected). Can’t get to grips with the shelves that are supposed to not fall - they are a nightmare! The rubber seal has already come away from the upper oven. It’s is just over a year old. Not used an enormous amount. This is one of three Zanussi appliances in my kitchen - I enjoy using my washing machine much more than this oven!