Very pleased with this oven (ZOHNX3X1). Looks good, roasts and bakes well - temperature seems fairly accurate and cooking is even. Have not tried the moist bake function yet. I like the large window so that no need to open to see progress. One of the few I could find without a 'self clean' oven. How could Zanussi do better? 1. Include a second wire shelf. 2. Sort out the invisible dot on the control knob. A white or silver raised line would not have stopped me buying this on aesthetic grounds but would make it much easier to use. 3. Make your installation instructions clear. This is a hard wired oven, which is what I wanted. But the installation and specification documents talk about plugs and cables which suggest it might need a standard 13 amp socket. It was not just me who was confused. I spoke to 2 people at Zanussi and 2 people at the retailer and none of them could give me a definitive answer. It makes a difference because had I needed a 13 amp socket I would have had to have it installed before the engineer from the vendor arrived. All in all I am very pleased. A good value oven which does all I need it to do.