This product comes with 2 years guarantee and it's been less than 2 years however 2 of the drawers are broken. We've bought this at John Lewis and asked for the spare parts but they said 2 years guarantee does not include the spare parts!
A: Hello Iyfr,
Thank you for providing us with a review regarding your Zanussi Freezer.
I am sorry to hear that 2 of your draws have broken which has prevented you from using.
Zanussi strives to ensure the quality of materials used to make items such as bottle shelves, are of the highest standard and it is very rare for errors in manufacture to occur. Items of this nature are more likely to fail through general wear and tear.
It is for this reason that removable plastic and glass parts are not covered under the manufactures warranty. Should you wish to purchase replacement removable plastic or glass parts, including illumination bulbs, please contact our spare parts department on 03445 610 529.