The machine can only take 3kg for a 30 min which is very misleading when they say a 8kg machine capacity. The 60 min wash can only take 5kg. The 8kg wash takes over 3 hours to complete. Who has time to wash with washes that are not time efficient!
Could do better
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We thank you for taking your time to write us a review on washing machine and we are saddened that the appliance has not fully met your requirements.
The machine is equipped with a variety of programmes, each with a recommended weight load for an effective wash result. The appliance is also designed to provide an optimum cleaning performance with lower energy consumption. This is achieved by a reduction in water usage and this will have the added advantage of the heating element using less power. During the programme selected, the appliance will also carry out several checks such as, level of soiling on laundry, weight load, water pressure, etc. These factors can also affect the time displayed and may cause it to change throughout the programme, all in order to achieve an efficient wash result. We would recommend to check the user manual table regarding the programme, weight load and whether the FelxiTime is compatible as this may assist you in reducing the washing time for you.
Please feel free to contact us on 03445 612 612 or email us via https://www.zanussi.co.uk/support/contact-us/ reach out with any further comments, concerns, or suggestions you wish to share. We would be happy to discuss and assist you.