Repair your appliance

Did you know that you can solve minor issues without booking a service? Search for your issue below to start.

Choose your repair option

issue-electrolux-dark

Book in warranty repair

  • Fully qualified Zanussi approved technicians
  • Reliable and professional service
  • Original Zanussi spare parts
  • Free of charge within the manufacturer's warranty period

 Terms & Conditions

Fixed Price Repair

  • Fully qualified Zanussi approved technicians
  • Reliable and professional service
  • Original Zanussi spare parts
  • One agreed, fixed fee for the repair - no surprises
  • Repair guaranteed for 3 months

Terms & Conditions

 

Repair & Care

Repair & Care is a maintenance & support plan for your broken-down appliance, 

  • Initial repair by an expert technician to get you back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up until that point
  • Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
  • A remote annual health check on your appliance
  • Unlimited phone support from the Appliance Care Team
  • Set-up and ongoing support for your appliance
  • Onsite visits by expert technicians if your appliance fails the annual health check or stops working

This Maintenance & Support Plan is provided by Domestic & General Services Limited.  For more information below. 

Repair and care with Zanussi quality

Repair & Care is a maintenance & support plan for your broken-down appliance, providing a one-off repair (where repairable) and then ongoing maintenance and support for your product, to help ensure your product continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

 

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert technician can’t fix the initial fault or if the appliance is beyond economic repair, you’ll get a full refund of any monies paid up until that point – no questions asked.

technician repairing an electrolux washing machine

Why choose a Fixed Price Repair?

  • Our local teams are experts in your appliances - from your tumble dryer to your dishwasher
  • Your fee is quoted and agreed at the time of booking, in advance of the technician visit
  • Our approved engineers offer a fast, professional service - ready to fix your appliance quickly and get your home running smoothly again in one visit

Built by experts — repaired by experts

Nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, every day. That's our promise to you. We have technicians trained to exceptionally high standards, all around the country. Your appliances help make your home yours — and we'll always strive to keep it that way.