Repair your appliance

Contact our team to arrange a repair with your authorised service provider.

Did you know that you can solve minor issues without booking a repair? Try searching your issue below.

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See full search results on our Support page

Covid-19 Information

If you or anyone in your home are self-isolating in accordance with the latest government guidelines, we regret that we will not be able to attend your property at this time. You can contact us if you live alone, after 7 days from the day symptoms started. If anyone you live with has symptoms, then the entire household needs to isolate and you can contact us after 14 days from the day symptoms started. Please see the government’s latest guidance at https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

If you already have booked a service visit, we ask that you re-schedule by calling 03445 611 611

Book in warranty repair

Fully qualified Zanussi approved technicians
Reliable and professional service
Original Zanussi spare parts
Free of charge within the manufacturer's warranty period

Having your PNC to hand will save time when arranging your repair.

For help finding your PNC click here

*The offer of replacement is subject to availability.

Please read our full Terms & Conditions

Book Online

Fixed Price Repair

Fully qualified Zanussi approved technicians
Reliable and professional service
Original Zanussi spare parts
One agreed, fixed fee for the repair - no surprises
Repair guaranteed for 3 months
An offer of a discounted appliance if we can't repair
Replacements can be delivered, installed and the old appliance taken away

Having your PNC to hand will save time when arranging your repair.

For help finding your PNC click here

Please read our full Terms & Conditions

No more than

£135

Please call to book

Contact our team

Repair & Care

Repair & Care is a maintenance & support plan for your broken-down appliance,

Initial repair by an expert technician to get you back up and running
If we can’t fix your initial fault, we’ll refund any monies paid up until that point
Exclusive access to Domestic & General’s Appliance Care portal to keep the product in good working order
A remote annual health check on your appliance
Unlimited phone support from the Appliance Care Team
Set-up and ongoing support for your appliance
Onsite visits by expert technicians if your appliance fails the annual health check or stops working

This Maintenance & Support Plan is provided by Domestic & General Services Limited. For more information below.

No more than

£15.49

Please call to book

Per month

Contact our team

Repair and care with Zanussi quality

Repair & Care is a maintenance & support plan for your broken-down appliance, providing a one-off repair (where repairable) and then ongoing maintenance and support for your product, to help ensure your product continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert technician can’t fix the initial fault or if the appliance is beyond economic repair, you’ll get a full refund of any monies paid up until that point – no questions asked.

technician repairing an electrolux washing machine

Why choose a Fixed Price Repair?

Our local teams are experts in your appliances - from your tumble dryer to your dishwasher
Your fee is quoted and agreed at the time of booking, in advance of the technician visit
Our approved engineers offer a fast, professional service - ready to fix your appliance quickly and get your home running smoothly again in one visit

Built by experts — repaired by experts

Nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, every day. That's our promise to you. We have technicians trained to exceptionally high standards, all around the country. Your appliances help make your home yours — and we'll always strive to keep it that way.

Purchase a replacement appliance direct from Zanussi

If you decide that replacing your appliance is the right choice rather than
repairing we can help. Please call to organise a replacement appliance: 03445 619871

If however you do arrange a technician visit, in the unlikely event your appliance cannot be repaired, both of our repair options offer a replacement appliance service.

▪ For Fixed Price Repairs we offer a £75 discount off our normal prices in the event we cannot repair your appliance.

▪ For Repair and Care, if your appliance cannot be repaired on future visits after the first, your appliance will be replaced.

Terms and conditions apply to both of these replacement offers

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