You have received my return, how do I receive my refund?

Last updated 29/09/2023 12:13


I have returned my appliance, how do I receive my refund?



We will start to process your refund when your item has been collected and at this time we will arrange a credit which will appear in your account within 5-10 working days. You will also receive a credit invoice confirming the goods were returned. 

If you would like to discuss your refund with a member of our team, please call 03445 619 871.

Spare parts, Accessories

For spare parts and accessories, please visit our online shop. You can contact us using email, phone or chat if an agent is available. 

*Working days are Monday to Friday

Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.