The outer circle of the cooking zone does not work

Last updated 14/10/2019 13:52



  • The outer circle of the cooking zone or the roasting zone can not be switched on.
  • The outer circle of the cooking zone does not work.

Applies to:

  • integrated induction hob
  • freestanding cooker with induction hob
  • integrated electric hob
  • freestanding cooker with electric hob


1. Depending on the type of heating, the multi-circle cooking zones are switched on as follows:

  • Electric hobs - by touching the control sensor on the hob.
  • Induction hobs - the outer circle automatically switches on or off depending on the size of the pot bottom.

Further information, such as which pot size is suitable for which cooking zone, can be found in the user manual of your appliance. 

Download user manual.


Book a repair
Book a repair

Out of warranty? Not a problem. We can arrange for a technician to repair your appliance for a fixed price where call out, parts and labour are covered without the worry of unexpected additional costs. Alternatively we can repair your appliance for a monthly subscription with a repair and care plan from Domestic & General Ltd.

£15.49 per month £135 Fixed Price
Book a repair
Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.