Fridge freezer shows a line (“— “) on the display

Last updated 16/09/2019 10:11


  • Fridge display shows dashes “—“
  • Fridge freezer shows a line (“— “) on the display
  • The temperature inside the fridge is lower than 0°C

Applies to:

  • Fridge freezer
  • Refrigerator


1. Check whether the appliance is cooling correctly.

  • Measure the temperature with a thermometer in a glass of water placed inside the fridge. If the temperature is between +4 to +5°C, the fridge is working correctly.
  • The core temperature of foodstuffs is more important than the internal air temperature of the fridge, as air temperature will fluctuate during each refrigeration cycle (between the refrigeration compressor starting and stopping).
  • Please note that cheaper thermometers may show variations of ±1–2°C or more.
  • Adjust the temperature by turning the temperature regulator or via the control panel.

2. Contact an Authorized Service Center.

If the above suggestion did not solve the problem, we recommend requesting a visit by a service engineer.


Book a repair
Book a repair

Need to arrange a repair technician visit? Repairs in warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.