Temperature in the fridge-freezer is too low

Last updated 09/01/2023 12:13


  • Cooling too much, too cold in the fridge
  • The temperature is too low in the fridge
  • The fridge is freezing, frost is forming inside  

Applies to

  • Refrigerator 
  • Fridge freezer


1. Check the temperature within the fridge:

  • You will either have a dial temperature control or a digital control. A dial will be found within the fridge compartment, usually located close to the light. A digital control will be within the trim of the fridge.
  • Adjust the temperature by turning the temperature regulator or via the control panel.  
  • the temperature dial will usually start at 1 - this will be the lowest (warmest) temperature you will then be able to adjust up or down to a suitable temperature.
  • If you have ice build-up on items within the fridge adjusting the temperature down should help with this issue.
  • Avoid putting warm food into the fridge before cooling it, this can affect the inside temperature and lead to temperature issues.

2. Make sure that no foodstuffs are touching the rear wall of the appliance.

  • Move any items which are touching the rear wall to prevent water or ice from forming on the shelf. 
  • The back wall will freeze during refrigeration and the ice will turn to water during automatic defrosting. 
  • If any items are touching the back wall during the defrosting process, the water will run onto the shelf instead of flowing down into the drainage channel.

3. Check the seal around the door for any damage or gaps

4. Check that nothing is caught in the door or causing a blockage.

Tips for saving energy at home when using your fridge and freezer

With energy prices soaring, it’s never been a better time to rethink how you use the appliances in your home to save energy and money. Besides helping your household budget, it will also benefit the planet, reducing CO2 emissions. Here are some helpful tips on how to reduce energy when using your fridge and freezer

  • Keep to the recommended temperatures. 4 degrees for the fridge and -18 for the freezer. This secures an ideal balance between keeping food fresh and using the minimum amount of energy
  • Avoid putting warm food in the fridge. This makes the fridge work harder to cool down – using more energy
  • Don’t keep the door open for too long when deciding what to eat. This allows for the temperature to increase

See other helpful tips to save energy and money

Efficient energy-saving tips for your home to lower your energy costs

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