Washer - dryer has visible signs of damage

Last updated 15/10/2019 08:44

Issue:

  • The washer - dryer has damaged or loose components

Applies to:

  • washer-dryer

Resolution:

1. Discovering damage when unpacking the appliance: 

  • Please contact your dealer immediately to notify them that the appliance was damaged during delivery.
  • You will find the dealer’s phone number on the invoice or the delivery note.

Warning: Do not attempt to connect or use the appliance.

2. Discovering damage after installing / using the appliance for the first time:

  • You should also contact your dealer in this case to notify them of the damage.

3. Requesting a service:

  • If you want to replace the component yourself, visit our Webshop. 
  • If possible, state the component concerned when requesting a service by an Authorized Service Center.


 


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