Foam and detergent powder residue in washing machine

Last updated 14/05/2020 13:59

Issue

Foam and detergent powder residue in washing machine.

Applies to

  • Washing machine (Freestanding and integrated) 
  • Washer dryer (Freestanding and integrated) 

Resolution

1. Clean the machine – run repeated washes at the highest temperature without detergent, until it does not produce any more foam.(You may need to do this several times).

2. Clean the machine with a washing machine cleaner. 

3. Carefully follow the detergent powder manufacturer’s instructions on dosing.

4. Try washing using a different brand of detergent.

5. Run a maintenance wash on a regular basis (Cottons cycle at 90c at least once a month)

6. Use the extra rinse function.

7. Make sure you're using the correct cycles intended for the clothing type.

8. You may consider contacting the detergent manufacturer for further advice and instructions for using their detergent.

Note:  Excessive foam in the washing machine is not covered by the warranty, as it is not a machine fault.


Cause

The reason for excessive foam in the washing machine is excessive detergent or another agent that has been used.

  • Adding too much detergent is genuinely the cause (Over dosing of detergent).
  • A build up of detergent powder residue in the machine caused by adding too much detergent and washing regularly at low temperature.
  • Washing fabrics that have already been saturated with detergents. (Clothes that have been pre-soaked)

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