Laundry is stiff or hard after washing in washing machine

Last updated 13/10/2020 10:17

Issue:

  • Laundry is stiff or hard after washing in washing machine

Applies to:

  • Front loader washing machine (integrated and freestanding)
  • Top loader washing machine

Resolution:

1. The most likely cause of fabric feeling rigid or stiff is adding the wrong amount of detergent. Follow the instructions below for best washing results:

  • If too little detergent is used, there may be insufficient active ingredients to combat the hardness of the water, which in turn can affect the softness of the fibres. This may also result in generally poor washing results.
  • Using too much detergent can result in concentrated detergent being left on the fibres, making them feel coarse.
  • Make sure that the washing machine is not overloaded – especially with heavy cotton garments such as jeans or towels which absorb a lot of water.
  • Tumble-drying items such as towels can also help, as this process separates the fibres, making them feel softer
Book a repair
Book a repair

Out of warranty? Not a problem. We can arrange for a technician to repair your appliance for a fixed price where call out, parts and labour are covered without the worry of unexpected additional costs. Alternatively we can repair your appliance for a monthly subscription with a repair and care plan from Domestic & General Ltd.

£15.49 135
Book a repair
Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.