Opening washing machine's door at the beginning of wash cycle

Last updated 03/04/2020 11:19

Applies to

  • Washing machine (integrated and freestanding)
  • Washer dryers

Resolution

The door may be opened within the first minute or two of the cycle starting. This would depend on the water level within the drum. Pause the cycle and wait for 2-3 minutes. If the door does not unlock then the cycle should be cancelled and a spin/drain cycle selected. Once the appliance has drained the water in the drum and finished the cycle, the door will open with 2-3 minutes.


Warning: If the door can be opened during a wash or spin cycle, when the washing machine is filled up with water, switch off the power supply to the appliance immediately. Do not use the washing machine until the problem is solved. Contact an Authorised Service Center.


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