Issue
- A padlock has appeared on the display and the appliance won’t function
- How to deactivate Child Lock on my washing machine?
- The Child Lock has been activated and the appliance appears unresponsive
Applies to
Washing machine
Resolution
A padlock being displayed is to highlight the ''Child lock'' function has been activated. This option prevents interruption of the wash cycle if children play with the control panel.
When the child lock is engaged it will stop you from performing any action.
To deactivate press and hold the Easy Iron button for 5 seconds until padlock no longer displays on the LED display.
To activate press and hold the Easy Iron button for 5 seconds until padlock appears on the LED display.
To deactivate press and hold the 
Pre wash (5) and 
Extra Rinse (6) button for 5 seconds until padlock no longer displays on the LED display.
To activate press and hold the 
Pre wash (5) and 
Extra Rinse (6) button for 5 seconds until padlock appears on the LED display.
INTEGRATED WASHING MACHINE
To deactivate press and hold Spin (7) for 3 seconds until the padlock no longer displays on the LED display
To activate press and hold Spin (7) for 3 seconds until the padlock appears on the LED display
To deactivate press and hold Stains (6) for 3 seconds until the padlock no longer displays on the LED display
To activate press and hold Stains (6) for 3 seconds until the padlock appears on the LED display
HINTS/TIPS
If you have trouble removing the child lock, disconnect the appliance from the power supply for about 5-10 mins before trying again.
For appliances with a programme button, you can usually remove the child lock as soon as the appliance has been powered on.
Usually, the child lock buttons will be highlighted on the control panel . If these aren't present, then please refer to your user manual.
If you are still experiencing issues, then a service visit would be recommended.
Usually, the child lock buttons will be highlighted on the control panel. If these aren't present, then please refer to your user manual.
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