Washing machine’s fluff filter is jammed, cannot be removed

Last updated 18/09/2019 10:03


  • Washing machine’s fluff filter is jammed
  • cannot remove the fluff filter

Applies to:

  • Front loader washing machine (integrated and freestanding)
  • Top loader washing machine


1. Fluff filters are firmly secured and tightened to prevent from leaking. 

Try to use a tool (e.g. pliers) to loosen or remove the filter but do not force it too much in order not to brake plastic parts.

2. If not successful after using a tool, please contact an Authorized Service Center.

If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.

Book a repair
Book a repair

Out of warranty? Not a problem. We can arrange for a technician to repair your appliance for a fixed price where call out, parts and labour are covered without the worry of unexpected additional costs. Alternatively we can repair your appliance for a monthly subscription with a repair and care plan from Domestic & General Ltd.

£15.49 135
Book a repair
Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.