My bagless vacuum cleaner stops working, gets hot during use or suction is low

Last updated 29/06/2020 13:46


  • The vacuum cleaner stops when I use it.
  • My vacuum cleaner stops after a short time.
  • My vacuum cleaner gets hot during use.
  • My vacuum cleaner suction is low.

Applies to

  • Vacuum cleaner.
  • Bagless vacuum cleaner.


  1. First, check to see if the vacuum cleaner dust container needs to be emptied.
    You can order new filters and accessories from our webshop.
  2. Allow the motor to cool and then clean the filters and the dust bin.       
  3. Check for any obstructions in the telescopic tube, hose and handle.
    See pictures with typical blockages:
  4. If the above does not solve the problem, we recommend that you contact our customer service on 03445 611 611 for more help.


  • If the vacuum cleaner only runs for a few minutes it means the pressure valve stops the vacuum.
  • See the large selection of original accessories, spare parts and cleaning and care products that meet our high quality standards and at the right price in the webshop.
Spare parts & Accessories
Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.